Privacy Policy
1. Purpose of This Policy
This Privacy Policy explains how ECLARIS handles personal information provided by visitors and customers. It applies to information collected through the website and through service or quote requests. ECLARIS is committed to protecting the privacy and personal information of its users.
2. Information We Collect
Personal information may be collected when you use the contact or quote request form available on the website. This information may be necessary to identify the person making the request and respond appropriately. ECLARIS aims to collect only information that is relevant and necessary for handling the request.
3. How We Use Your Information
The information provided by users is mainly used to respond to contact requests and quote inquiries. It may also help ECLARIS understand the customer’s cleaning requirements and the type of service requested. Personal information is used only for the purposes for which it was collected.
4. Contact and Quote Requests
When you submit a request through the website, the information provided allows ECLARIS to contact you regarding your inquiry. The information may be used to understand the type of premises, cleaning service, and specific requirements involved. This helps ECLARIS provide an appropriate response or prepare a suitable quote.
5. Protection of Information
ECLARIS takes appropriate measures to protect the personal information provided by users. The information is handled carefully to reduce the risk of unauthorized access, use, alteration, or disclosure. Access to personal information should remain limited to purposes related to its legitimate use.
6. Data Retention
Personal information is retained for a period appropriate to the purpose for which it was collected. The retention period may depend on the nature of the request or the relationship between ECLARIS and the customer. When information is no longer necessary, it may be deleted in accordance with applicable requirements.
7. User Rights
Users have rights regarding their personal information in accordance with applicable data protection regulations. Depending on the circumstances, users may request information about how their data is used and may request its correction or deletion. Requests concerning personal information can be made through the contact details provided by ECLARIS.
8. Contact and Policy Updates
For questions regarding privacy or the processing of personal information, users may contact ECLARIS through the contact methods available on the website. This Privacy Policy may be updated when the website’s practices or applicable requirements change. The version published on the website represents the currently applicable policy.